ClickCease FAQ








 General Questions 

Yes, Dokmee is the developer of the Dokmee Solutions suite of products, and is the owner of all source code.
All of our support team are internal staff members of Dokmee. We have support technicians located in Houston, Texas and in Paris, France offering multi-lingual support. We also have support technicians in our Singapore office. All of our support staff in every office are fluent in English, and each office supports local languages as well. We are able to provide support remotely to any clients as long as there is a good internet connection available. We also have trained and certified local resellers through the world to assist with local and onsite support.
Dokmee is also searching for partners and resellers to help spread our products in the market. Please visit our VAR Partners page for more information about our reseller program and what type of partners we are looking for.
Please visit our Contact Us page or send an email to [email protected] to contact our sales department about the many remote webinar and onsite training and installation packages that we offer. Also, check out our library of Video Tutorials.
Yes, you can download the FREE trial version of any of our products from the Downloads page.
If you have a valid and current Annual Maintenance Plan (AMP), then you can do a Check for Updates in the Help menu of the program. Check the User Guide to learn how to setup automatic updates.









 Recent Twitter

  • @dokmeesoftware We are in an age of Digital Transformation and companies must be proactive in the integration process. An ECM solution like Dokmee can help you streamline this process in a manner that is efficient and user friendly.
    20 Minutes ago
  • @dokmeesoftware, No matter what scope of industry your company falls into, Dokmee ECM and Dokmee Capture can work to streamline day-to-day business processes and give you a stellar ROI.
    6 Days ago
  • @dokmeesoftware, Dokmee has been featured on @PCMag as one 'The Best Document Management Software for 2019.'
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Latest Post

January 20, 2019

Sebastien Gevanudan, our Account Manager in Europe is at #BETT London stand 6250! 

January 12, 2019

Dokmee has been featured on GoodFirms as one of the best ECM's to use in 2019!

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Feburary 19, 2019

With the amount of confidential paperwork organizations have, a secure ECM solution like Dokmee will safeguard sensitive files to which only certain people are allowed access. The ease of access gained by going digital saves time and money.